Accessibility Statement

Last updated: 22/11/2025

At Embody Balance, we are committed to providing an inclusive and accessible experience for all clients and website visitors. We aim to ensure that everyone—regardless of ability—can access, understand, and use our digital content and physical studio spaces.

1. Our Commitment

We strive to make our website and services accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA wherever possible. These guidelines outline how to make web content more accessible for people with disabilities, including individuals who use assistive technologies such as screen readers, magnifiers, or keyboard-only navigation.

2. Website Accessibility

We are continuously working to improve the accessibility of our website by:

Using clear, consistent navigation
Providing alt text for images wherever possible
Ensuring readable font sizes and high-contrast design
Using descriptive link text
Designing forms and interactive elements for keyboard accessibility
Ensuring responsive mobile-friendly layouts

If you encounter any issues accessing content or completing tasks online (such as bookings or account updates), we encourage you to reach out so we can assist promptly.

3. Studio Accessibility

Embody Balance aims to create a welcoming and inclusive environment in our physical location. Accessibility features may include:

Clear signage
Staff assistance when needed
Space for mobility adjustments during classes
Accommodation for participants with temporary or ongoing physical limitations (where safe to do so)

Please note: as a hot mat Pilates studio, classes are conducted in a heated environment, which may not be suitable for all individuals. If you have specific needs or concerns, please contact us ahead of time so we can help determine whether participation is appropriate and safe.

4. Ongoing Improvements

Accessibility is an ongoing effort. We regularly review feedback, update our website, and train staff to ensure inclusive service. We welcome your suggestions for improvement.

5. Feedback & Support

If you experience any accessibility barriers or need assistance accessing our services, please contact us:

Embody Balance – Hot Mat Pilates Studio

Email: managment@embodybalanceau.com

Address: 75 Howard Rd, Padstow

We aim to respond to all accessibility enquiries within a reasonable timeframe.

6. Alternative Access Options

If you are unable to access information or complete a booking online, we can assist via:

Phone bookings
Email support
In-studio assistance